Changes to use of Credit Card Pre-Authorisation Holds.

Hold times on pre-authorisations are changing. MasterCard® and Visa have rolled out mandatory changes which will see hold times for card holders increase from 7 days to up to 31 days. Charter Yachts Australia are a Westpac Merchant and suggest you refer to your Banks Website for more information on use of your card.

To streamline the release of any funds held for Security Deposits processed by Charter Yachts Australia at check in we advise the following:
• Mastercards: Any pre-authorisations held can be manually processed or released by our staff via our office credit card terminal.
• Visa Cards: Any pre-authorisations held will only be released 31 days after processing at check in. Manual facility will only become available for release in February 2018.

For ease and convenience we suggest one of your crew supply a Mastercard at Check-In to process Security Bond on Vessel i.e. $500 or $3000. This ensures prompt processing &/or release of your Bond after all post charter checks are completed.